Shipping policy
Shipping Policy
At Vitanox, we are dedicated to delivering your orders quickly and efficiently. Please take a moment to review our shipping policy below.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During high-demand periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
Standard Shipping (United States): 5-10 business days
International Shipping: 10-20 business days (varies by destination)
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
Shipping Costs
We offer free standard shipping on all orders within the United States. International shipping rates are calculated at checkout based on destination and order weight.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package directly through the carrier's website.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@tryvitanox.com and we will work with the carrier to resolve the issue as quickly as possible.
Address Accuracy
Please ensure your shipping address is correct at the time of purchase. Vitanox is not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error after placing your order, contact us immediately and we will do our best to update it before shipment.
Contact Us
If you have any questions about shipping, please reach out to us at support@tryvitanox.com.